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Free Conference Call service privders

Wednesday, July 9, 2008
Free Conference Call Service Providers

After discussing Low Cost Conference Callsand Video Conference Calls last week, as promised we today present Free Conference Call Services which will save you huge amount of money on conferencing services.

This post is mainly for SOHO or small business or Individual users who do not like to spend $$$ on Conference Call Services. If you are a professional business users with more than 50-100 employees, we strongly suggest you use one of the Low Cost Conference Calls services.

With the advent of Web 2.0, Conference calling has become virtually FREE. Easy Access number availablity, IP Networks and SIP based telephony has made it easier than ever.

Lets look at conference calling companies which offer free conference calls services. This list has web and non-web based services.

1) FreeConferenceCalls.com: A leading free conference call provider from USA. They offer hassle-free conference calls.

Features:
a) 6 hours per conference, including recording, and there is no limit on how many hours you wish to conference each month.
b)Offer is on continous basis. No deadline for free conference calls.
c) You can record your conference calls.
d) Service available anywhere in the world as long as you can dial their conference bridge number based in USA.

2) CalliFlower (iotum): This is one awesome Free Conference Call service. Developed by fellow blogger, Alec Saunders. It works via Facebook App or calling their conference bridge numbers.

Features:
a) Your phone number is the personal PIN that seamlessly connects you to every call from anywhere in the world.
b) Conference Bridge numbers avilable in USA and France.
c) Powered by reliable Truphone network.
d) Record your conference calls.

3) Rondee: We discovered Rondee when they were not even ready with their free conference calls service. However it seems now their free conference call service is going on well. Its web based free conference service.

Features:
a) Upto 100 participants can use free conference call service.
b) Works via Conference Bridge number and personal PIN (issued when you create a new conference call).
d) Ability to set up a conference call on future dates.

4) OoVoo: Oovoo is a video conference and free conference call service however you need to download their application. We found OoVoo has clean interface and can beat many similar conference call softwares at ease.

Features:
a) Multi people conference
b) Works on Windows and Mac

5) Foonz: Foonz is a basically a group conference call service. When you start a group call, foonz instantly “invites” people to join your call by sending a text message to their cell phones. Every participant gets a Foonz number which they need to dial in order to get connected to the free conference call.

Features:
a) Easy to use
b) Works via Mobile/Landline
c) Connect as many participant as you can.

6) Other Free Conference Call Services: The good old Skype still does great conference calling. You can also use Paltalk or WebEx Free Trial to make conference calls. WebEx has many more features.

If you know any free conference calls service not discussed here but worth making to the above list, do let us know.

Voip predictive dialer-Build your call center

Tuesday, May 8, 2007
Voip Predictive Dialer - Build your Call Center


Today, I will be discussing about Call centers and how small businesses can run a call center with voip predictive dialer. I have always been fascinated by how VOIP can empower some of the industries, especially the upcoming call center and BPO industry which relies heavily on "Making and receiving calls". A fraction of delay or missed call can cost some $$ to the industry. The Industry is no more in the seed stage and it has grown faster than industry analyst expected.

Although call centers are still costly to maintain, operate or even outsource. Big companies can afford to pay the price but the small companies are often stuck with in-house calling facilities. The in-house call facilities are however not up-to the mark. However with Voip Predictive dialer the picture might be different in near future. People can build their own call center with a easy to use Voip predictive dialer.

Now you must be wondering What is a Predictive dialing? Predictive dialing is simply automating the outbound dialing process to effectively manage your calls with little or no manual intervention. Voip predictive dialer basically does the same thing with VOIP technology as backbone.

some of the common Features in Voip predictive dialer:


Multiple campaigns can be run simultenously.
Auto-Transfer calls between agents (based on availability)
Auto-dialing to customers
Auto-Scanning Voice Mail system and auto-dialing the missed call numbers
Call Logging, recording and management
On top of this, the predictive system can be easily integrated with your exisiting CRM system making it easier to control and store data related to your customers. There are many providers who also offer predictive dialing bundled with their CRM products . Although if you buy a standard Voip Predictive dialer, it will cost you anything from $300 ++, which isn't really a great cost considering you will be able to manage your customers more effectively and data mining could be more relevant.



Most predictive dialers provide most robust, feature-rich, and innovative predictive dialer on the market today. Built on the latest technologies, this cutting-edge call center solution combines sophisticated VoIP predictive dialing capabilities with a comprehensive lead management system. So, call centers of all sizes can achieve immediate value – operating more efficiently and cost-effectively, while boosting sales, market share, and profits.

Imagine running your business with your own call center like only Cisco or Nortel can think of. You can do it yourself.

In my next series of this article, I will be comparing voip predictive dialer available in the market based on their cost and features.

Tringme voip wins most innovating startup of 2009

Tuesday, February 2, 2010
Tringme VOIP wins most innovating startup of 2009 at NASSCOM

At NASSCOM, Tringme once again proved that they are the most happening VOIP startups in India by winning a prestigious most innovative startup of 2009 award.

Tringme as you all know is one of the first Indian VOIP Provider to launch a web based VOIP service and a Flash VOIP softphone. Tringme has also been a great friend of VOIP Guide besides me being friends with Tringme Founder. Tringme now handles over a million calls per day across Business and personal users using Tringme technology platforms such as Flash VOIP platform and VoicePHP, a framework for IVR.

We would like to congratulate Tringme for the award and this really means we now have strong expectations from Tringme in 2010. Hopefully we will see more innovation from Tringme in the VOIP space especially in India.

1-800-Free international calls come to an end?

Friday, February 5, 2010
1-800-FREE-411 Free International calls come to an end?

A Lot of people have emailed and commented that 1-800-FREE-411, the ultimate Free International Calls service is not working since today.

If you have been using 1-800-FREE-411, then do let us know if you can still connect or they blocked specific countries to call from their network. I would again like to remind people that abusing a free international calls service is totally wrong. You should respect the VOIP Provider and should only call within the limits like say 5-10 mins each day. This would ensure that the VOIP Provider is able to monetize the cost incurred for the free international calls service.

I request everyone to test the service today and report your feedback. I really hope 1-800-FREE-411 is alive and will continue to offer free international calls coz it was one of the best out there with high quality.

MetroPCS voip service review and how to call india

Tuesday, February 9, 2010
MetroPCS VOIP Service Review and How to Call Indian Numbers

Those of you using MetroPCS Unlimited Calls Service in USA, are mostly satisfied with their service. However we received complaints from users that they can't all specific Indian numbers. Our Reader, Kunal has sent some tricks to make all India numbers work again!.

If you are using MetroPCS, then you must read this. Kunal, a VOIP Guide reader in USA reports that he has been using MetroPCS since last 2 months from Atlanta GA.

He is quite statisfied with the service as it connects unlimited to any landline in india including Airtel, Reliance and Tata Indicom, being BSNL by deafult :)

Now those of you complaining that MetroPCS can't connect to Mobile numbers. Read this ultimate trick used by Kunal to bypass that block.

You can dial India mobile number using the following pattern:

1. New Airtel Numbers starting with 900.....
2. Reliance GSM starting with 90....
3. Tata docomo

Basically you can dial any Indian number for free where 2nd digit is "0" like 90xxx 12345, 80xxx 12345 as MetroPCS treats these numbers as landline and connects:). This more of loophole in their system.

Do let us know if that works and we all have Kunal to thank for finding this out and sharing with VOIP Guide.

Enjoy!
 
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